This Privacy Policy ("Privacy Policy") outlines how RGMS LLC (referred to as "Company," "we," "us," or "our") collects and processes personally identifiable information ("Personal Data") that you may provide through the https://www.franchiseindx.com/ website ("Website") and its associated products and services (collectively, "Services"). The Privacy Policy also describes the options available to you concerning our use of your Personal Data and how you can access and amend this information. This Privacy Policy constitutes a legally binding agreement between you ("user," "you," or "your") and the Company. By accessing and using the Website and Services, you acknowledge that you have read, comprehended, and consent to abide by the terms of this Privacy Policy. If you do not agree to comply with the terms of this Privacy Policy, you are not permitted to access or use the Website and Services. We recommend that you carefully read this Privacy Policy and regularly revisit this page to review any modifications made in accordance with the provisions of this Privacy Policy.
You may access and utilize the Website and Services without disclosing your identity or revealing any information that could personally identify you. However, if you wish to utilize certain features available on the Website, such as paid Subscriptions, you may be requested to furnish specific Personal Data. In compliance with applicable laws, the categories of Personal Data that the Company or its authorized agents may process under this Privacy Policy encompass:
We do not seek to collect or otherwise process your sensitive Personal Data, except where:
While you have the option to refrain from furnishing your Personal Data, it's important to note that doing so may limit your access to certain features on the Website. Users who require clarification regarding mandatory information are encouraged to contact us for further assistance.
The collection of Personal Data is conducted in accordance with applicable laws and regulations. We gather such data through three primary means, namely:
If you log in to our Website or Service through a third party (e.g., Google), that third party may provide us with information about your use of their service. This information may comprise of the user ID linked with your account, an access token that is necessary to access the service, any information that you have authorized the third-party service to share with us, and any information that you have made public in association with that third-party service. It is strongly recommended that you always review and adjust your privacy settings on third-party websites and services before linking or connecting them to the Service.
We and our partners may automatically gather certain Personal Data pertaining to you, your device, and your interactions with our Service. This typically occurs when you visit the Website or utilize any of its features or resources. When you access the Website, your device and web browser will inherently disclose specific information, such as device type, operating system, browser specifications, browser configurations, IP address, language preferences, data transfer volumes, connection timestamps, and other technical communication data. Some or all of this information may qualify as Personal Data. Below is a detailed breakdown of the types of information we may collect automatically during your use of our Services:
Our use and processing of your Personal Data strictly adhere to applicable laws. Below, we outline the purposes for which we employ your Personal Data and the legal bases, as defined in relevant data protection legislation, on which we rely to justify this use of your information.
We rely on one of the following legal bases when collecting and processing your Personal Data:
Purpose
Legal Basis
Deliver Services to you
To perform a contract between you and us
Fulfill and manage Subscription purchase
To perform a contract between you and us
Create an Account and register you as a user
To perform a contract between you and us
Notify you about any changes to our Terms and Conditions and/or Privacy Policy
To perform a contract between you and us
Measure interest in and improve our Services and products
For our legitimate business purposes (provision and improvement of the Services)
Run and operate the Website, audit and monitor the use of the Website
For our legitimate business purposes (provision of the Services, as well as improvement and ensuring the security of those Services)
Send administrative information about the Service
For our legitimate business purposes (provision of the Services) and, depending on the circumstances, to perform a contract between you and us
Provide the information requested by you and respond to your communications, comments, queries and feedback
For our legitimate business purposes (provision and support of our Services)
Resolve disputes or troubleshoot problems within the Service
For our legitimate business purposes and for compliance with legal obligations to which we are subject
Prevent potentially prohibited or unlawful activities
For our legitimate business purposes and for compliance with legal obligations to which we are subject
Request user feedback
With your consent to this specific purpose
Post customers testimonials
With your consent to this specific purpose
Send marketing and promotional communications, notify you about special offers and products or services available from us or our partners
For our legitimate business purposes (promotion of our products and services). We may request your consent in circumstances where a legal justification over and above legitimate interests is required by applicable law
When you access our Website or utilize our Services, our servers automatically record data that is transmitted by your web browser. We employ cookies and comparable technologies with the aim of enhancing your user experience and bolstering the security of our Website.
Cookies, in essence, are small text files that are automatically deposited on your device when you visit virtually any website. These files are stored by your internet browser and contain fundamental insights into your online activities. This information may encompass details such as your device's IP address, browser type and version, operating system type and version, language preferences, the webpage you viewed immediately before navigating to our Website and Services, the specific pages of our Website and Services that you explore, the duration of your visits to these pages, the content you seek on our Website, access timestamps and dates, and assorted statistical data.
The data collected automatically primarily serves the purpose of identifying potential instances of misuse and establishing statistical data concerning the utilization and traffic on our Website and Services. Importantly, this statistical information is not aggregated in a manner that would enable the identification of individual users within the system. The cookies utilized by us are may be categorized into the following distinct groups:
We may contact you via email from time to time to provide you with information relating to products or services that may be of interest to you. We are committed to keeping your email address confidential and will not disclose your email address to any third parties except as stated in this Privacy Policy for the purposes of utilizing a third-party service provider to send such emails. We will maintain the information sent via email in accordance with applicable laws and regulations. In compliance with the CAN-SPAM Act, all emails sent fromTo empower you with control over your cookie preferences, we furnish a Cookie Consent Tool. This tool enables you to examine the first-party and third-party cookies employed on our Website and make adjustments to your cookie settings, including the option to accept or decline these cookies. You can access the Cookie Consent Tool by selecting the "Cookie Consent" link situated at the bottom of each page of the Website. Alternatively, you can configure your preferences within our cookie banner.
Furthermore, you retain the ability to manage cookies through the settings of your web browser. It's important to note that if you choose to delete your cookies, certain functionalities of our Services and features of the Website may experience diminished performance or become restricted in their accessibility.
Please be aware that you have the option to opt out of all non-essential cookies, which include preferences, analytics, and marketing cookies. However, essential cookies, which are integral to the proper functioning of the Website and Services and are indispensable for their performance, cannot be opted out of, as doing so would render the Service inoperable. us will clearly state who the email is from and provide clear information on how to contact the sender. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or by contacting us. Please note that, in the event that you unsubscribe from receiving communications relating to marketing or advertising, we may nevertheless continue to contact you for the purposes of carrying out your instructions, enabling you to make any purchases you request, or as required or permitted by applicable law.
Marketing Communication: Periodically, we may reach out to you via email to furnish information regarding products or services that could be of interest to you. Rest assured that we are committed to safeguarding the confidentiality of your email address and will refrain from sharing it with any third parties, except as expressly delineated in this Privacy Policy, where we may engage a third-party service provider to send such emails. We will handle the information transmitted via email in accordance with prevailing laws and regulations. In accordance with the CAN-SPAM Act, all emails dispatched by us will prominently display the sender's identity and furnish clear instructions on how to get in touch with the sender.
Opt-Out Option: If you wish to discontinue receiving our newsletter or marketing emails, you can simply follow the unsubscribe instructions included within these emails or reach out to us directly at legal@franchiseindx.com.
Important Note: It's important to note that, even if you choose to unsubscribe from marketing or advertising communications, we may still contact you to fulfill your requests, facilitate any purchases you initiate, or as necessitated or permitted by applicable law.
To facilitate the provision of certain Services, we may be required to share your Personal Data with specific third parties who collaborate with us, as well as with any affiliated companies that contribute to the operation of the Website and the Services available to you. This sharing of your Personal Data may occur under the following circumstances:
We are headquartered in the United States, and unless you expressly agree otherwise, we may utilize processing facilities controlled or operated by our third-party service providers situated in jurisdictions distinct from the one in which your Personal Data was initially collected. These countries may have data protection laws that differ from those in your country of residence. These transfers are essential for the efficient and effective provision of our products and services to you.
By utilizing our Services, you acknowledge that your Personal Data may be stored or transferred to locations outside your jurisdiction for the purposes outlined in this Privacy Policy. If you prefer not to have your Personal Data transferred to other jurisdictions, we kindly request that you refrain from providing your Personal Data or using any part of the Service and/or Website.
You have the option to unsubscribe from our email newsletters by clicking the "unsubscribe" link provided at the bottom of each newsletter and following the subsequent instructions. Additionally, you can opt out of all communications from us by using the contact information provided in the "Contacting Us" section below.
You may also have the ability to decline or disable cookies by using our Cookie Consent Tool located in the Website's footer or by adjusting the settings in your web browser. Since web browsers can vary, please consult your browser's specific instructions. It's important to note that if you choose to refuse, disable, or delete these technologies, certain functionalities of the Sites may become unavailable to you.
You retain the option to update the Personal Data you directly provide to us at any time. This includes reviewing, correcting, updating, and deleting specific account information by logging into your Account. If you wish to review, correct, update, or delete Personal Data you have provided to us or that we have collected automatically or from other sources, you can reach out to us using the contact details provided in the "Contacting Us" section. We will adhere to the response timeline mandated by applicable laws.
To process your request, we may need to verify your identity, which may involve requesting additional information from you or sending a one-time use access code to the email address linked to your Account.
We are committed to promptly addressing your request and will make reasonable efforts to do so. Typically, we do not impose a fee for processing or responding to your request, unless exceptional circumstances warrant such charges. If we are unable to fulfill your request, we will provide an explanation for the refusal.
This Section applies exclusively to California residents. Pursuant to the California Consumer Privacy Act of 2018 (“CCPA”) amended by the California Privacy Rights Act (CPRA) of 2020, below is a summary of the Personal Data categories, as identified and defined by the CCPA (see California Civil Code section 1798.140 (o)), that we collect, the reason we collect your Personal Data, where we obtain the Personal Data, and the third parties with whom we may share your Personal Data.
We generally collect and/or process the following categories of Personal Data about you when you use our Website or Services:
We do not typically gather professional, employment-related or education-related, or biometric information, geolocation information, or inferences about your preferences, characteristics, behavior, and attitudes. If you want to learn more about the Personal Data we collect, how we collect it, and why we collect it, please refer to Sections 1-4 of this Privacy Policy.
We collect your Personal Data for the business purposes mentioned in Section 3. According to CCPA, a "business purpose" refers to the use of Personal Data for the operational purposes of the business or other notified purposes reasonably necessary and proportionate to achieve the operational purpose for which it was collected or another compatible operational purpose.
The types of third parties with whom we may share your Personal Data are listed in Section 6 above.
As a California resident, you have certain rights with regard to your Personal Data. Nevertheless, these rights are subject to certain limitations. For instance, we may not disclose specific pieces of your Personal Data if such disclosure would create an unreasonable risk to the security of the Personal Data, your Account with us, or the security of our network systems.
If you wish to exercise your right to know, correct or to delete your Personal Data, please contact us using the details provided in the “Contacting Us” Section below. You can also exercise your right to correct your Personal Data through your Account settings.
In order to verify your identity, we may ask you to confirm the Personal Data we already have on file for you. If we are unable to verify your identity using the information we have on file, we may request additional information from you. This information will only be used to verify your identity and for the purposes of security and fraud prevention.
This Privacy Notice is specifically intended for users located in the United Kingdom and serves as an additional document to complement our Privacy Policy. In cases where any conflicts arise between our Privacy Policy and this Notice, the provisions outlined in this Notice will take precedence for users situated in the United Kingdom.
By using our Services, you acknowledge that, for the purposes described in our Privacy Policy, your Personal Data may be stored or transferred to locations outside your jurisdiction.
When we store or transfer your Personal Data outside the United Kingdom (UK), we adhere to the following measures to ensure the secure protection of your Personal Data. Whenever we transfer your personal data outside the UK, we do so in accordance with applicable laws, and we guarantee an adequate level of protection by implementing appropriate safeguards. These transfers of Personal Data are conducted either to:
Residents of the UK have specific rights concerning the Personal Data we maintain about you:
To exercise any of these rights, please contact us at:
To proceed with your request, we may need you to confirm your identity. If the proof of identity you provide does not match our records, we may request additional proof from you.
Please allow us 30 (thirty) calendar days to respond to your request. If your request is complex or if you have submitted multiple requests, it may take us longer to respond. We will inform you if we require more than 30 (thirty) days to provide a response. Importantly, there are no charges for obtaining a copy of your personal data or exercising your rights. However, a reasonable administrative fee may apply if you request additional copies.
We maintain a secure environment for safeguarding the Personal Data you provide, protecting it from unauthorized access, use, or disclosure. We have implemented reasonable administrative, technical, organizational, and physical safeguards to mitigate the risk of unauthorized access, use, alteration, or disclosure of Personal Data under our control and custody.
To enhance security, we utilize a security-certified AWS data cloud server that undergoes annual third-party audits to adhere to recognized standards, including ISO/IEC 27001:2013, 27017:2015, 27018:2019, 27701:2019, 22301:2019, 9001:2015, and CSA STAR CCM v4.0, and other security standards.
However, it's essential to acknowledge that no data transmission over the Internet or wireless network can be entirely safe. Consequently, while we make diligent efforts to safeguard your Personal Data, you understand that:
We will retain and utilize your Personal Data for the duration required to execute our contractual obligations, fulfill our legal obligations, and settle disputes, unless a more extended retention period is mandated or allowed by applicable law. Following your update or deletion of Personal Data, we may employ any aggregated data that includes or is derived from your Personal Data, but it will not be used in a way that personally identifies you. Once the prescribed retention period expires, your Personal Data will be deleted. Consequently, after the expiration of the retention period, your privacy rights such as the right to access, the right to erasure, the right to rectification, and the right to data portability cannot be enforced.
Certain web browsers include a "Do Not Track" feature, which signals to the websites you visit that you prefer not to have your online activities tracked. It's important to note that tracking should not be confused with the use or collection of information associated with a website. In this context, tracking pertains to the gathering of personally identifiable information from individuals who use or visit a website or online service as they navigate various websites over time.
The method by which web browsers convey the Do Not Track signal is not yet standardized. Consequently, our Website is currently not configured to interpret or respond to Do Not Track signals transmitted by your browser.
Should we become aware of any compromise to the security of the Website and Services or the unauthorized disclosure of users' Personal Data due to external factors such as security breaches or fraudulent activities, we retain the right to take appropriate actions. These actions may encompass investigation, reporting, and cooperation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to inform affected individuals if we believe there is a reasonable risk of harm to the user or if such notification is mandated by applicable law. In such cases, we will use the email address we have on record to communicate this information.
We do not knowingly gather any Personal Data from individuals under the age of 18. If you are under 18, please refrain from submitting any Personal Data via the Website. We encourage parents and legal guardians to supervise their children's internet activities and enforce compliance with this Privacy Policy by instructing their children not to provide Personal Data on the Website without permission. If you suspect that a child under 18 has supplied us with Personal Data through the Website, please contact us. Additionally, in some countries, you must be at least 16 years old to provide consent for the processing of your Personal Data, unless your parent or guardian does so on your behalf.
We retain the right to make modifications to this Privacy Policy or its terms regarding the handling of Personal Data collected through the Website and Services. These changes will be made at our discretion, and we will inform you of any significant alterations in how we manage Personal Data. The revised date at the bottom of this page will be updated to reflect these changes. Additionally, we may choose to notify you through other methods, such as using the contact information you have provided. Any updated version of this Privacy Policy will become effective immediately upon posting, unless otherwise specified. Your continued use of the Website and Services following the effective date of the revised Privacy Policy will indicate your consent to these changes. However, we will not use your Personal Data in a significantly different manner from what was disclosed at the time of its collection without obtaining your consent.
If you wish to get in touch with us to gain a better understanding of this Privacy Policy or to address any matters related to your individual rights and Personal Data, please don't hesitate to reach out to us via the following contact information: 1) email us at legal@franchiseindx.com or at help@franchiseindx.com.
Date of publication: September 18th, 2023
